Accessibility Statement

Fareobuzz.com is committed to making our website and our booking service usable by everyone, including travelers with disabilities.

1. Our standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We treat accessibility as ongoing work rather than a finished state, and we review the site regularly.

2. What we have implemented

• Semantic HTML with a logical heading structure on every page.
• A skip-to-content link as the first focusable element.
• Visible keyboard focus indicators throughout, and full keyboard operability including the navigation menu and FAQ accordions.
• Colour contrast meeting or exceeding WCAG AA ratios for body and interface text.
• Descriptive alternative text on meaningful images; decorative graphics hidden from assistive technology.
• Form fields with programmatically associated labels and clear error messaging.
• Responsive layouts that reflow without horizontal scrolling down to 320px width.
• Respect for the prefers-reduced-motion setting, disabling non-essential animation.
• Data tables with proper header cells and captions.

3. The phone alternative

Every service on this website can be completed by speaking to an agent. If any part of this site is difficult for you to use, call 1-888-620-4018 — available 24 hours a day, 7 days a week — and an agent will complete the booking with you. There is no additional charge for booking this way.

4. Accessible travel arrangements

Beyond website accessibility, our agents routinely arrange:

• Wheelchair assistance at departure, connection and arrival airports.
• Accessible hotel rooms with roll-in showers, grab bars and visual alert systems.
• Accessible cruise cabins, which are limited in number and should be booked early.
• Transport of mobility equipment, including battery documentation for powered wheelchairs.
• Service animal travel documentation.
• Dietary and medical requirements including refrigerated medication storage.
• Adapted rental vehicles with hand controls, where available.

Please raise these needs at the time of booking, or at least 48 hours before departure, so suppliers can staff and prepare properly.

5. Known limitations

Some third-party search widgets embedded on this site are supplied by partner companies and are not fully under our control. Where such a component presents a barrier, please call 1-888-620-4018 and an agent will complete the task for you. We raise accessibility issues with our partners as we identify them.

6. Feedback

If you encounter an accessibility barrier on this website, we want to know. Email support@fareobuzz.com with "Accessibility" in the subject line, describing the page and the difficulty, or call 1-888-620-4018. We aim to respond within three business days.