Travel questions, answered plainly
Booking, fees, changes, refunds and traveler rights. If your question is not here, call and ask — we would rather explain something twice than have you guess.
- Straight answers, no marketing spin
- Fees and rules stated exactly
- Updated as regulations change
- Agents available 24/7 to explain
Question not answered here?
Ask an agent directly — no obligation to book.
1-888-620-4018- Any question about booking or fees
- Help understanding fare rules
- Documentation and visa requirements
- Existing booking enquiries
Fareobuzz is an independent US travel agency booking flights, hotels, car rentals, cruises and vacation packages by phone at 1-888-620-4018, available 24 hours a day, 7 days a week. Service fees are $75 domestic and $100 international per ticket, quoted before payment.
Changes and refunds are governed by the fare rules of the airline, hotel or cruise line that issued the booking. Under US DOT rules, flights booked at least seven days before departure can be cancelled within 24 hours for a full refund.
Booking with Fareobuzz
How do I book with Fareobuzz?
Call 1-888-620-4018. An agent answers directly, takes your trip details, searches supplier inventory, presents options, and quotes an itemized total. Payment is taken only after you approve, and written confirmation follows immediately.
Can I book online instead of calling?
You can start a search using the tools on our service pages. Complex itineraries — multi-city, business class, groups, cruises — are usually better handled by phone because an agent can combine fare types and options that online engines do not surface.
Is there a charge for a quote?
No. Quotes are free and carry no obligation to book.
How far ahead should I book?
One to three months for domestic US flights, two to six months for international, four to eight months for peak-season vacation packages, and nine to eighteen months for cruises if you want the best cabin choice.
Can I hold a price while I decide?
Only where the airline permits a hold on that specific fare class, which is not common. The agent will tell you whether a hold is available and how volatile the fare is on your route.
Fees and payment
What does Fareobuzz charge?
Flat service fees: $75 per domestic ticket, $100 international, $100 business or first class, $50 per hotel booking, $25 per car rental. Flight changes and cancellations $50; car rental changes $25. All service fees are non-refundable. The full schedule is on our Fees page.
Do you mark up airline fares?
No. Supplier fares, taxes and third-party charges are passed through at cost. Our revenue is the disclosed service fee plus, on some bookings, a commission paid to us by the supplier.
When is my card charged?
Only after you verbally approve a specific total. The agent reads back the supplier fare and our fee separately before asking for authorization.
Is the service fee refundable?
No — fareobuzz service fees are non-refundable once a booking has been issued, because they cover work already performed. The exception is cancellation within the DOT 24-hour window on an eligible booking, where we refund it in full.
What payment methods do you accept?
Major credit and debit cards, processed through PCI-DSS compliant payment processors. We do not store full card numbers on our own servers.
Changes, cancellations and refunds
Can I change my flight after booking?
Usually yes, subject to the airline's fare rules. You will pay any airline change fee plus any fare difference, plus our $50 handling fee. The agent states the full cost before making the change.
What is the 24-hour rule?
Under US DOT regulation, for flights touching the United States booked at least seven days before departure, you can cancel within 24 hours of booking for a full refund. Fareobuzz honors this and waives our handling fee within that window.
My flight was cancelled — what am I owed?
If the airline cancels and you decline the alternative offered, DOT rules entitle you to a refund to your original payment method, even on a non-refundable ticket. Call us and we will file it.
How long do refunds take?
Typically within seven business days of supplier approval for US carriers; longer for some international suppliers. We provide the supplier's refund reference so you can track it yourself.
Can I transfer my ticket to another person?
Almost never. Airline tickets are issued to a named passenger and are generally non-transferable. Minor spelling corrections are often possible; substituting a different traveler is not.
Travel documents and the airport
How early should I get to the airport?
Two hours before a domestic departure, three hours before an international departure. Add time for peak periods, checked bags, or travelling with children.
Does my passport need to be valid for six months?
Many countries require validity at least six months beyond your arrival date. Airlines enforce it at check-in, so an expiring passport can stop you flying. Tell us your expiry date at booking.
Do I need a transit visa?
It depends on your nationality and the country you connect through — some require one even if you never leave the airport. Give the agent your passport nationality and we will check and route around it where possible.
What if I need wheelchair or medical assistance?
Tell us at booking, or call at least 48 hours before departure. We register the request with the airline so it is properly staffed. Also mention medical equipment, service animals and dietary requirements.
Should I buy travel insurance?
It is worth serious consideration when you have significant prepaid non-refundable costs — cruises, packages, peak-season trips — or when travelling with children, with medical conditions, or during hurricane season. We can quote it; the decision is entirely yours.
Written and fact-checked by the Fareobuzz Travel Desk. Last reviewed . Fares, fees and supplier rules change frequently — call 1-888-620-4018 to confirm current pricing.
Still have a question?
Call and ask. There is no charge for a conversation and no obligation to book anything.
1-888-620-4018Calls are answered by Fareobuzz travel agents. We are an independent agency, not an airline.