Privacy Policy

This Privacy Policy explains what personal information Fareobuzz.com collects, why we collect it, how we use it, and the rights you have over it. It applies to this website and to bookings made with our agents by telephone or email.

1. Information we collect

Category	Examples	Why we need it
Identity	Full legal name, date of birth, gender as shown on ID	Airlines and hotels require these to issue a booking
Contact	Phone number, email address, billing address	To reach you about your booking and send confirmations
Travel document	Passport number, expiry, nationality, visa details	Required for international ticketing and entry compliance
Payment	Card details, processed by our payment processor	To take payment you have authorized
Booking	Itineraries, seat and meal preferences, loyalty numbers	To make and manage your reservation
Accessibility	Mobility, medical or dietary requirements you disclose	Only to arrange assistance you have requested
Technical	IP address, browser, pages viewed, referring source	Site security, analytics and advertising measurement
Call records	Call metadata and, where disclosed, recordings	Quality assurance and dispute resolution

2. How we use your information

To search for, quote, book and manage the travel you ask us to arrange.
To transmit the details suppliers require in order to issue and honor your booking.
To contact you about an existing booking, including disruptions and schedule changes.
To take payment and issue receipts and invoices.
To comply with legal, tax, aviation security and anti-fraud obligations.
To improve our website and measure the effectiveness of our advertising.
To send marketing communications, only where you have opted in, and always with an unsubscribe link.

3. Who we share it with

We share personal information only as necessary to deliver the service you requested:

Travel suppliers — the airlines, hotels, cruise lines and car rental companies fulfilling your booking.
Global distribution systems used to search and issue travel reservations.
Payment processors that handle card transactions under PCI-DSS standards.
Service providers such as email, hosting and analytics vendors, bound by contract.
Authorities where required by law, including advance passenger information mandated by governments.

We do not sell your personal information. We do not share it with third parties for their own independent marketing.

4. Cookies and tracking

This website uses cookies and similar technologies for essential functionality, analytics, and advertising measurement including Google Analytics and Google Ads conversion tracking. Advertising cookies may be used to measure the effectiveness of our campaigns and to show relevant ads on other sites.

You can control cookies through your browser settings. Blocking essential cookies may impair site functionality. You can opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on, and manage Google ad personalisation at Google Ads Settings.

5. Data retention

Booking and transaction records are retained for seven years to meet tax, accounting and dispute-resolution obligations. Marketing contact data is retained until you unsubscribe. Website analytics data is retained according to the settings of the analytics platform.

6. Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct inaccuracies, request deletion, object to or restrict processing, request portability, and opt out of marketing.

California residents have specific rights under the CCPA/CPRA, including the right to know what personal information is collected and to whom it is disclosed, the right to delete, the right to correct, and the right to opt out of sale or sharing. Fareobuzz does not sell personal information. You will not be discriminated against for exercising any of these rights.

To exercise any right, email support@fareobuzz.com with "Privacy Request" in the subject line. We will verify your identity and respond within 30 days. Some information must be retained where law requires it.

7. Security

We use technical and organisational measures including TLS encryption in transit, access controls, and PCI-DSS compliant payment processing. Full card numbers are not stored on our own servers. No system is perfectly secure, and we cannot guarantee absolute security.

8. Children

Our services are directed at adults. We do not knowingly collect personal information from children under 13 except as provided by a booking adult for the purpose of arranging that child's travel. If you believe we hold information collected directly from a child, contact us and we will delete it.

9. International transfers

Travel is inherently international. Booking your travel requires transmitting your details to suppliers and authorities in your destination and transit countries, which may have different data protection standards. By asking us to arrange travel, you consent to these transfers as necessary to fulfil your booking.

10. Data controller and contact

The data controller responsible for personal information collected through www.fareobuzz.com is Fareobuzz.com, registered at WZ-546, First Floor, Shiv Nagar, West Delhi, Delhi 110058, India, operating a main office at 137 W 25th St, 11th Floor, New York, NY 10001, United States, and a further office at Suite 1504, 15/F, Chinachem Tower, 34–37 Connaught Road Central, Central, Hong Kong.

Because our operations span Hong Kong, India and the United States, your personal information may be processed in either country as necessary to arrange and support your booking. We apply the same handling standards described in this policy regardless of where processing takes place.

We may update this policy; material changes will be reflected in the "last updated" date above. Questions or requests: support@fareobuzz.com or 1-888-620-4018.

Main Office Address (USA)

Fareobuzz.com
137 W 25th St, 11th Floor
New York, NY 10001
United States

Office Address (Hong Kong)

Suite 1504, 15/F, Chinachem Tower
34–37 Connaught Road Central
Central, Hong Kong

Registered Address

Fareobuzz.com
WZ-546, First Floor, Shiv Nagar
West Delhi, Delhi 110058
India

Phone: 1-888-620-4018
Email: support@fareobuzz.com

Business information

Fareobuzz is an online travel agency serving customers in the United States. Agents are reachable on 1-888-620-4018, 24 hours a day, 7 days a week. All bookings are contracted with Fareobuzz.com.